About Us
What we do
Crossroads Bowling Center has been providing professional HVAC services for over fifteen years. What began as a small family operation has grown into a trusted service provider known for reliability, expertise, and customer commitment. While our name reflects our original business, our HVAC division has become our primary focus, serving thousands of satisfied residential and commercial customers throughout the region.
Our Mission
We believe every home and business deserves reliable climate control regardless of the season. Our mission is to provide prompt, professional HVAC services that restore comfort quickly and affordably. We combine technical expertise with old-fashioned customer service, treating each repair as if we were servicing our own equipment. We're committed to transparent pricing, honest recommendations, and workmanship that stands the test of time. Your comfort is our business, and we take that responsibility seriously.
Our Team
Our technicians are the heart of our business. Each team member undergoes extensive training and holds certifications from leading HVAC manufacturers. We invest in continuous education to stay current with evolving technologies and regulations. Beyond technical skills, we hire for character—seeking individuals who demonstrate integrity, professionalism, and respect for customers' homes and businesses. Our field teams are supported by knowledgeable dispatchers and customer service representatives who ensure seamless communication throughout every service call.
Services We Provide
We specialize in emergency HVAC repairs, preventive maintenance, system installations, and indoor air quality solutions. Our services cover all major brands of heating and cooling equipment, including furnaces, air conditioners, heat pumps, ductless mini-splits, and commercial rooftop units. We also provide duct cleaning, thermostat installation, and energy efficiency evaluations. For businesses, we offer customized maintenance plans that minimize downtime and maximize system performance. No job is too small or too complex for our experienced team.
Community Commitment
As a locally owned business, we're invested in our community's well-being. We participate in programs that provide heating assistance to vulnerable residents during winter months and cooling support during heat emergencies. Our technicians volunteer expertise to local schools and community centers, ensuring their HVAC systems operate safely and efficiently. We believe in building relationships, not just completing transactions, and that philosophy extends to how we engage with and support our neighborhood.
Quality Assurance
Every repair undergoes a rigorous quality check before our technicians leave your property. We use diagnostic equipment to verify system performance meets manufacturer specifications. Our parts inventory includes genuine OEM components whenever possible, ensuring compatibility and reliability. We stand behind our work with comprehensive warranties and follow-up support. Customer satisfaction surveys help us identify areas for improvement and recognize team members who exceed expectations. Your feedback drives our continuous improvement.
Why Choose Us
In an industry where shortcuts are common, we maintain high standards. We answer our phones 24/7 with live operators, not automated systems. We provide upfront pricing before work begins. Our technicians arrive in marked vehicles with proper identification. We clean up after every job, leaving your property as we found it. Most importantly, we fix it right the first time—because your time and comfort are valuable. When you need HVAC service, you can trust Crossroads to deliver professional, reliable solutions.